SRD / R370 2026
Check Your SASSA SRD Grant Status Online — Updated 2026
Millions of people in South Africa meet their daily needs through SASSA’s SRD R370 grant every month. Food, transport, children’s school expenses, or monthly bills — this small amount of money is a major source of support for many families.
But even after applying, many people still have questions in their minds — what stage is my application currently at, when will the money be paid, or has it been delayed for some reason? To avoid this uncertainty, the only way is to regularly check your SASSA status.
What is SASSA Status Check?
SASSA or South African Social Security Agency is the South African government agency that manages various social grants for elderly, disabled, children and unemployed citizens. Government assistance reaches millions of citizens every month through this agency. To run this huge system smoothly, SASSA follows strict rules.
Among the various grants, the SRD R370 Grant is the one that most people apply for. It is not a one-time grant; rather, it is provided every month after a monthly eligibility assessment. This means that every month, the system evaluates your income, bank transactions, and other information.
As the decision on the SRD grant is made separately each month, applicants should regularly check their application status. After checking the status, you will be able to know:-
How to Check SASSA Status: 4 Free Methods
SASSA has provided several easy and completely free ways for anyone to check their status from home. Which method is best for you depends on data availability, whether you have a smartphone, and how much detail you want to know.
Official SRD Website srd.sassa.gov.za
It is the most reliable and widely used method. Go to the official website and click on the “Application Status” or “Check Status” option. Enter your 13-digit South African ID number and the cellphone number used when you applied. Click the submit button, and you will see the status for the current month along with the previous months.
SASSA USSD Code *120*69277# / *120*3210#
Those who don’t have a smartphone or internet access can use USSD as the easiest option. It can be dialled from any ordinary phone, and it is completely free. After entering the correct code on your phone’s dial pad and pressing the call button, a menu will appear on the screen. From there, you can check your status by following the step-by-step instructions.
SASSA WhatsApp Status Check 082 046 8553
If you send “Status” to SASSA’s official WhatsApp number, an automated chatbot menu will appear. Follow the options in the menu and enter your ID number to see the result.
SASSA Toll-Free Call Centre Number 0800 60 10 11
Those who want to solve their problems by speaking directly to an official, especially in complex or unusual situations, can use the call centre. You can speak directly to an agent on the call, explain your problem in detail, and get guidance on the next steps you need to take.
More Ways to Check Your SRD R370 Status
Apart from the four main methods mentioned above, there are some additional alternatives that can be particularly useful in certain situations.
SRD-Only USSD
Dial *134*7737# on any SA phone. It’s free and for SRD R370 only. Enter your 13-digit ID and phone number. No airtime needed. Works on all phones.
✓ Free ✓ No data neededSMS Notification
If your application is approved or a payment date is confirmed, SASSA directly sends an SMS to your registered mobile number, mentioning the payment date. For this reason, it is important to keep your registered mobile number active and update it on time.
✓ AutomaticMoya App
It is a zero-rated app, which means it can be used without using mobile data. For those who cannot afford to buy data, it is a great alternative because they can also check their SRD status and other important information through the app. Moya app is available on Google Play Store on Android (Not supported in iOS).
✓ Zero data ⚠ Android onlyGo to the SASSA Office Directly
If you are unable to resolve the problem you are facing online or over the phone, especially if there are identity verification issues or you need to change your mobile number, then visiting the nearest SASSA office in person is the most effective solution. It is mandatory to take your original ID with you when visiting the office.
⚠ Bring original ID2026/27 Payment Dates Schedule
The SRD R370 grant does not have a specific fixed date. It operates completely differently from other permanent grants. Each applicant’s payment is released in batches after their monthly verification is completed. It is generally processed in the last week of the month, approximately between the 24th and 30th or 31st, depending on working days.
Other Grants Payment Dates
Permanent grants like Older Persons, Disability, and Children’s Grants are paid separately over three working days each month. The general rule is that the Older Persons Grant is paid first, followed by the Disability Grant, and then the children-related grants.
| Month | Older Persons | Disability | Children & Others |
|---|---|---|---|
| Apr 2026 | Thu 2 Apr | Tue 7 Apr | Wed 8 Apr |
| May 2026 | Tue 5 May | Wed 6 May | Thu 7 May |
| Jun 2026 | Tue 2 Jun | Wed 3 Jun | Thu 4 Jun |
| July 2026 | Wed 1 July | Thu 2 Jul | Fri 3 Jul |
| Aug 2026 | Tue 4 Aug | Wed 5 Aug | Thu 6 Aug |
| Sept 2026 | Wed 2 Sep | Thu 3 Sep | Fri 4 Sep |
| Oct 2026 | Fri 2 Oct | Mon 5 Oct | Tue 6 Oct |
| Nov 2026 | Tue 3 Nov | Wed 4 Nov | Thu 5 Nov |
| Dec 2026 | Wed 2 Dec | Thu 3 Dec | Fri 4 Dec |
| Jan 2027 | Tue 5 Jan | Wed 6 Jan | Thu 7 Jan |
| Feb 2027 | Tue 2 Feb | Wed 3 Feb | Thu 4 Feb |
| Mar 2027 | Tue 2 Mar | Wed 3 Mar | Thu 4 Mar |
Understanding Your Status Check Result
| Status | Meaning | What to Do |
|---|---|---|
| ✅ Approved | Your application has been considered acceptable for this month. | Wait for the payment date, if the date is not shown, check again after a few days. |
| ⏳ Pending | The verification process is still ongoing. | Wait without doing anything, do not reapply, this may delay batch processing further. |
| ❌ Declined | This month’s application has been canceled. | Read the reasons, request a reconsideration within 30 days or appeal formally to ITSSA within 90 days. |
| 🔍 Referred | Under additional review, probably due to mismatch or duplicate ID issue. | Wait a few days and check again, if necessary, contact the call center. |
| 🏦 Bank Details Pending | Bank details not yet verified or need updating. | Go to the portal and enter the correct bank details in your name. |
| ⚠️ Identity Verification Failed | The information does not match Home Affairs records. | Go to the nearest office with your original ID and get it verified directly. |
| 🔎 Application Not Found | Your application record could not be found in the system. | Try again with the correct ID number and phone number. |
| 💸 Payment Failed / Reversed | The money was sent but returned for some reason. | Check bank details and contact SASSA if necessary. |
Additional Status Messages You May See
In addition to the above general statuses, some other specific messages are sometimes seen on the portal, which create confusion in the minds of many.
Your application has been accepted, but batch processing has not yet started or been completed. Ensure that your SASSA bank details are correct and in your name. SRD payments are normally made from 24th to 30th.
You yourself withdrew your application for a specific month or did not respond to a confirmation notification. Review your submission on the SRD portal. If there is an error, ask for a review within 30 days.
SASSA is still checking your income for that month. The result isn’t final yet. Older months usually update once this month’s bank check is done.
The above month passed all tests. Your R370 payment is verified. Your payment dates and methods will be reflected in the portal.
The above month got rejected due to income/bank deposit above R628 or incorrect information on your part. All other months are good to go.
Your old application is no longer active, and the system wants you to apply again. This is usually seen after staying Declined for a long time or when the status has not been updated for a long period.
Troubleshooting Common SRD R370 Status Problems
The most common problems faced by applicants, along with their solutions, are discussed below.
Pending for more than 3 weeks
Generally, the verification process may take 2 to 3 weeks, especially when a large number of applications are being processed. But if it exceeds 3 weeks, call the toll-free number (0800 60 10 11) and ask where your application is stuck, as sometimes there are system issues that cannot be resolved automatically.
Declined due to Income Detected
If more than R628 is deposited into your bank account even once, the system considers it income, whether it is a salary, a loan, or a transfer from your family. If that is not your regular income, the only solution is to appeal along with your at least 3 months bank statement and an explanation of the transaction.
Bank Details Rejected
Make sure that the account is opened in your own name and that the name matches the ID number exactly. If you use someone else’s account or there is even a slight mismatch in the spelling of your name, your bank details may be rejected.
Identity Verification Failed
It is generally due to a mismatch in your name, date of birth, or ID number in the Home Affairs database. This problem cannot be solved online; you have to go directly to the nearest SASSA or Home Affairs office with your original ID.
Approved but Payment Not Received
Wait for at least 2 to 3 working days after the payment date, as bank transactions can take some time. If the payment is still not received after waiting, check whether your bank details are correct and active.
Payment Failed / Reversed
Generally, this happens if your account is closed or frozen, or if some account details are incorrect. If you update the correct information on the portal, the money will usually be sent again in the next batch.
2026/27 SASSA Amounts
Most permanent grants have increased since April 2026 following the budget announced in February 2026.
| Grant Type | Previous (Mar 2026) | Current (Apr 2026+) | Increase | % Change |
|---|---|---|---|---|
| Older Person’s Grant (60–74) | R2,315 | R2,400 | +R85 | 3.7% |
| Older Person’s Grant (75+) | R2,335 | R2,420 | +R85 | 3.6% |
| War Veterans Grant | R2,335 | R2,420 | +R85 | 3.6% |
| Disability Grant | R2,315 | R2,400 | +R85 | 3.7% |
| Care Dependency Grant | R2,315 | R2,400 | +R85 | 3.7% |
| Foster Care Grant | R1,250 | R1,290 (Apr) / R1,300 (Oct) | +R40 / +R50 | 3.2–4% |
| Child Support Grant | R560 | R580 | +R20 | 3.6% |
| Grant-in-Aid | R560 | R580 | +R20 | 3.6% |
Grant Amount Calculator 2026 Update
Older Person’s (60-74)
Effective from April 2026
SRD Means Test: The R628 Threshold
To get the SRD grant, your income must be below a specified limit; this is called the Means Test. It is one of the most common reasons for an SRD application to be declined, so it is important to understand this properly.
Where Will You Get the Grant Money From?
SASSA offers a variety of ways to withdraw grant money, so that people in any situation can easily access their money. The money will stay in your account until you take it out.
Who Qualifies for the SRD R370 Grant
The applicant should be a South African citizen, permanent resident, refugee, or a valid permit holder.
The applicant should be between 18 and 59 years of age.
The applicant should be unemployed and have no regular source of income.
The applicant must not be receiving money from UIF or NSFAS. The applicant cannot receive any other SASSA grant at the same time, except the Child Support Grant.
The applicant should not reside in any government-funded institution, such as a prison or a state care facility.
The applicant’s monthly income should be below R628, according to the means test discussed above.
If any of these conditions are not met, the application may be declined, so it is wise to carefully review your situation before applying.
Appeal Process: Step by Step
There is no need to be discouraged if your application is declined. You can appeal by following a specific process, and in many cases, the decision may be changed if you provide the correct evidence.
Submit the dispute within 90 days: You must apply for reconsideration through the official Appeals portal srd.sassa.gov.za/appeals within 90 days from the date you are informed of the decline decision. If this time limit expires, you can no longer appeal for that particular month.
Collect the necessary evidence: bank statements, an explanation of your income, or any document that proves your actual financial situation. For example, a one-time deposit was actually a loan or a gift, not regular income. The clearer the evidence you provide, the higher the chances of your appeal being accepted.
Independent Tribunal Review: After the appeal is submitted, an independent committee or Tribunal will review your case. This process may take anywhere from a few weeks to a maximum of 90 days, depending on the number of cases currently under review. Regularly check the Tribunal portal using your reference number. You will receive an SMS notification when a decision has been made on your appeal.
Final decision: Once the review is completed, the decision is communicated through the portal or via SMS. If the result is in your favour, you may also receive payment for the outstanding months, calculated from the previous period.
How to Reapply for the SRD R370 Grant
Go to the official SRD portal (srd.sassa.gov.za) and make sure the website address ends with “.gov.za” to avoid scams.
Open Official SRD PortalEnter your ID number and active mobile number. Verify your personal information using the OTP sent to you and confirm it.
Enter your banking details or update them if necessary. Remember, the account must be in your own name.
Review all the information carefully and then submit your application.
You will then receive a reference number. Take a screenshot of it or save it somewhere safe so that you can use it to track your application status later.
SRD R370 Balance Check
Postbank / SASSA Gold Card ATM
You can check your balance by inserting the card and entering your ATM PIN.
Bank Mobile App
Those who receive the grant in their bank account can check their balance directly through their bank’s app.
Supermarket Balance Enquiry
During shopping, you can also check your balance by presenting your card at the counter.
Bank USSD
The balance can be checked without the internet by dialing a specific code. for example *120*3279# on Capitec, *120*321# on FNB, or *130*2626# on Standard Bank.
Cash Send / eWallet
If you receive the R370 as a Cash Send voucher, dial the wallet balance code sent to you by your bank via SMS.
Fraud Protection: Never Share Your OTP or PIN
Never share with anyone:
OTP (One Time Password)
PIN number
Online portal password
ID number and other personal information, especially with strangers
SASSA will not request your OTP, PIN or password through calls or on WhatsApp, nor will they ask you for money.Anyone asking for the above details, just know that it is a scam attempt and should immediately be reported to the fraud line.
Fake SMS claiming your grant is “stuck” and asking you to click a link
Fake WhatsApp messages offering quick cash
Fake Facebook pages using the SASSA name to spread misinformation
Fake websites that look like the official site but DON’T have “.gov.za” in the address
SASSA services are provided free of charge. No fee or “processing charge” is required.If someone asks you for money it is definitely a SCAM.
Scam Alert: There Is No “R700 SASSA Grant”
Fake R700 Grant Alert
There is no such thing as an official R700 SASSA grant. This promotion is totally false and fraudulent and it is very often spread on social media.
Updating Your Banking Details Safely
To change your bank details, go to the official SRD portal and click on the “Update Banking Details” option. Log in using your ID number and mobile number, and carefully enter your new account details.
Update Banking DetailsRemember, the account must be in your own name; you cannot request the payment to be sent to someone else’s account.
Once your new banking details are submitted, the verification may take approximately 7 to 14 working days before the updated status appears on your dashboard.
Emergency SASSA Contacts
Frequently Asked Questions (FAQs)
You need your 13-digit SA ID number and the mobile number you used when applying. Without these two details, you cannot check the status in any way.
No. The online portal, USSD code, WhatsApp, or call center – all services are free of charge. Any website or individual demanding money is not to be trusted.
Usually, it takes several days to several weeks. But if it exceeds 3 weeks, you are advised to call the toll-free number and inquire about the same.
The reason is displayed at the “Outcome” or “Reason” section on the portal and may be related to income detection, ID check failure, or registration in UIF.
Head straight to the SRD portal and try to update the new number there. Otherwise, go to any of the SASSA offices with your original ID and ask for assistance.
For that specific month, you can appeal within 90 days. You can also reapply in the future if your circumstances change.
NO. Payments for SRD are done in batches and it may vary every month. The only way to know your specific date is by checking your status.
Usually it takes several weeks, and sometimes up to 90 days maximum, depending on the number of cases that are reviewed simultaneously.
No, this is a completely false promotion. SASSA has no official R700 grant, and any page or message claiming this is fraudulent.
The SRD grant is not currently permanent, however, it is currently funded until 31 March 2027. The National Treasury has allocated R38 billion for 2027/28 and R39 billion for 2028/29. President Ramaphosa has stated that the aim is to make the SRD grant permanent and the details will be unveiled through the Medium Term Budget Policy Statement which will take place in October 2026.The new version of the grant will move away from the “basic income grant” to the theme of “livelihoods”, which means it will be tied to skills development and other forms of assistance.
Yes. You can still qualify for the R370 SRD grant even if you are receiving the Child Support Grant. If you are already receiving any other social grant (Old Age, Disability, Foster Care, etc.), UIF benefits or NSFAS funding, you will not be eligible for the SRD grant.